FAQs

  • Our Chicken ?

    We use Grade A British chicken fresh and never frozen, delivered daily to each unit.

  • Can we book ?

    Reservations can be made for 8 people or more Sunday to Thursday only for Paradise Row, these can only be accepted via email:info@thejapanesecanteen.co.uk. Reservations are for two hours. Tables will be held for 20 minutes after the expected time of arrival. Food will be served as it's ready and there will be a 12.5% service charge added to the bill. We do not take bookings in any other stores. For large parties we cannot take individual payments or issue individual receipts.

  • Allergies ?

    Please let us know in store if you have any food allergies. We will be pleased to help and advise you with our menu allergy sheet, please ask a member of staff. We use and prepare peanuts, nuts, celery, milk/dairy, lupin, mustard, gluten/cereals, crustacean, molluscs, eggs, fish, sesame seeds, soya, sulphur dioxide in our kitchens. We can not guarantee a trace free environment from any of the above. We can not take responsibility for your food choices if you have allergies to any of the above. We can not change dishes during busy periods

  • Packaging ?

    Our packaging and disposable products are biodegradable and eco friendly wherever possible. All of our cutlery is now fully compostable, we now use metal reusable cutlery in store.

  • Jobs with us ?

    We are always looking for great people to join our teams.
    Please email us with your CV to: info@thejapanesecanteen.co.uk